Job DescriptionSmart Resources/Accountable Search has joined with an established logistics company who is in search of a Customer Service Representative!This full time, temporary to hire position is located in Northlake, IL. This client offers competitive pay ($15.00/hr), a positive working atmosphere and a possible opportunity for growth!Essential Duties and Responsibilities: Completing inboun...
Provides operational support to areas of the supply chain or operations, such as entering and reviewing operational info, utilizing databases and systems to locate and verify info, and preparing documents for supply chain needs. Generally, the info involves an understanding of related supply chain operations, tracking and tracing, and assisting with identifying and resolving operational issues....
The Customer Service Representative (Health Concierge) is directly responsible for helping meet and exceed client expectations by supporting our clients and their employees with our best-in-class HR software and services. Responsibilities: Educate and advise callers on their benefits, the system, and all related processes Process enrollment related transactions and take ownership of issues thro...
Overall Purpose: This position will provide support for Managed Customers. Roles & Responsibilities: 1) Customer call receipt 1st point of contact for Customers for problem recording. 2) Customer verification, problem validation and documentation. 3) Ticket Management. 4) Status customer on a regular basis. 5) Manage escalations. 6) Interface with internal and external /Vendor. 7) Adhere to SLA...
over a month agoChicago, IL+19 milesCustomer Service Jobs
Duties & Responsibilities: Resolve tickets escalated from the Technology Support Center, especially to identify systemic issues, and recommends steps to remediate those issues Utilize in-depth technical knowledge of the Microsoft office suite 365 and other 3rd-party add-ons such as Litera, Workshare, etc., to provide an exceptional user background for end users Maintain and update standard desk...